The worst customer treatment ever

Item: Vox Telecom
Rating: 1
Author: Nhlanhla M

Today I made an immediate payment on my account and sent proof of payment. Boom my account now suspend reason outstanding payment.

Thank you collections team the worst team ever.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

11 Jan 2023, 13:34

Good day Nhlanhla M

Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply11 Jan 2023, 13:34

Official

Vox Telecom's replyOfficial

15 Jan 2023, 19:06

Good day Nhlanhla M

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your account is up to date and active

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 19:06

Official