N
Ntokozobanda
1 reviews | Active since Jun 2025
26 Jun 2025, 06:06
The worst company to...
The worst company to use I cancelled my contract in November requested a cancellation amount which was zero they decided to debit order me in November I let it slide they tried to do it in December I have to reverse that debit order now they say I owe them for cancellation how is it possible when enough time was given guys run from this useless company
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Vox Telecom's replyOfficial
26 Jun 2025, 07:25Good day, Ntokozobanda
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist .
18. Cancellation Terms
Customer must give one clear calendar month notice of his/her intention to cancel the services in writing. Email: ***
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example(b) notice received on 1 May, cancellation will be effective 30 June.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist .
18. Cancellation Terms
Customer must give one clear calendar month notice of his/her intention to cancel the services in writing. Email: ***
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example(b) notice received on 1 May, cancellation will be effective 30 June.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Jun 2025, 07:25
Official
Good day, Ntokozobanda
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist .
18. Cancellation Terms
Customer must give one clear calendar month notice of his/her intention to cancel the services in writing. Email: ***
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example(b) notice received on 1 May, cancellation will be effective 30 June.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist .
18. Cancellation Terms
Customer must give one clear calendar month notice of his/her intention to cancel the services in writing. Email: ***
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example(b) notice received on 1 May, cancellation will be effective 30 June.
We will provide feedback to you soonest.
Kind Regards,
Vox