The worse service provider there is they might as well close down

I don’t know how has Vox managed to stay open with such poor unprofessional service they render my services have been suspended for February payments how I don’t know when a payment is always made on the 20th of very month… before they suspend my service I spoke to 2 agents because I was threatened that if I don’t renew my services with them they will go ahead and suspend, I didn’t even know that my contract with them has reached it term. I asked how when were they going to suspend my service when I paid them for January and they did confirm that it was not for payments but the contract has reached its term. Again during the course of the month we were struggling to connect on the WiFi and there was no response from them till today to wake to an sms that has been suspended. Because of February payments how when February it’s not even over and it’s not even the 20th