1 reviews | Active since Mar 2012
The worse business decision I've ever made.
Once again, my entire business is without a telephone service... A 'national' issue...
Moving to Vox Telecom was the worst business decision I could have made. Even worse than Telkom... and that is seriously s****ing the barrel!!!
As a person with some self dignity and respect, I am embarrassed even to be associated with Vox.
We are continually down... A lot of the time without notice.... Each time checking to see whether the problem could possibly be anywhere else, other than Vox... Each time, to find that Vox is responsible for my loss in communication... My loss in business... Each time having to fight with them to prove that the issue lies with them... Listening to the utter ******* fed to my technical ears.
Whats worse, Vox actually has no comprehension or appreciation of what their incompetence costs your business. To be honest, I really think they could not care less.
If you are thinking about using Vox Telekom... learn from my mistake... don't do it!
To rub salt into sore wounds, I am going to have to get attorneys involved to get out of this dog show of a contract.... With their excuses that there are no tickets on my account... Because each time their useless technical staff do NOTHING...
Good day Geoffrey.
Thank you for bringing this to our attention.
Kindly note that we will be investigating into this matter for you and provide you with feedback.
Kind Regards.
Vox Telecom
Good day Geoffrey.
Thank you for bringing this to our attention.
Kindly note that we will be investigating into this matter for you and provide you with feedback.
Kind Regards.
Vox Telecom
Hi Geoff,
We can assure you that the matter is being escalated and investigated.
Once we have all the facts, someone will be in contact with you and we will respond with our findings as well.
I trust you will find the above in order.
Kind Regards,
Vox Telecom
Hi Geoff,
We can assure you that the matter is being escalated and investigated.
Once we have all the facts, someone will be in contact with you and we will respond with our findings as well.
I trust you will find the above in order.
Kind Regards,
Vox Telecom
Good day Geoffrey,
As per the feedback we received, one of our Engineers in our Technical Department tested after the service disruption and confirmed that the extensions are up on the hosted PBX.
Kindly note that our Manager has been in contact with you this morning and also confirmed that this matter has been resolved and provided you with the necessary contact details.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Good day Geoffrey,
As per the feedback we received, one of our Engineers in our Technical Department tested after the service disruption and confirmed that the extensions are up on the hosted PBX.
Kindly note that our Manager has been in contact with you this morning and also confirmed that this matter has been resolved and provided you with the necessary contact details.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
