The Rica Team thinks they are home affairs

Account number ***0 I have been waiting for my order since the 7th of April because I just moved home.I was requested to send a copy of my Orginal ID 3 times and certified copy to Rica twice , I uploaded my documents via email, via whatsapp and directly via the portal but I was rejected by Rica. They then made me walk to the police station to get a new once because the commissioner of oaths name is not clear and neat and I need an updated certified copy. I then sent another certified copy new fresh and updated even shows which police station on the stamp because its my new area I moved to, I then quickly forwarded the new certified copy again via whatsapp, via portal and via an agent Lean in accounts team however to my Leeamm in accounts team and to my surprise they still could not see the name clear and rejected me. The agent Leeann In accounts team then asked me if I have an uncertified copy so that she can certify it for me!! And this is when I lost my ****!! What a JOKE OF A COMPANY!! Vox you have negatively impacted my day to day life, your agents has been dropping me each time I call and I work from home, homeschool my kids from home and require wifi, I recently app**** to university and home affairs with my certified ID and had NO ISSUES. Your Rica team is rejecting a potential customer because they cant see the name and surname of the commissioner of oaths STAMP TWICE!! to date Im still sitting without wifi and rica is still demanding another certified copy. Absolutely disgusting service.