THE BILL KEEPS GOING UP BUT I AM NOT PAYING IT

Item: Vox Telecom
Rating: 1
Author: Thash X

This company is a joke. My next email is going to be sent to Jacques du Toit and the ombudsman. You watch.

You sent me a mail regarding the router, that it will be collected on Monday 22.08 No one pitched and today jikijiki I am being billed for it. You are not getting a cent..

Also I am being billed for an MTN contract which I have never used. months billing nogal. Not paying it sorry.

The R4000 you say I owe, YOU ARE NOT GETTING A CENT.

I am still waiting for the debt collector to call me, since you threaten to hand me over.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

25 Aug 2022, 19:08

Good day, Thash X
Thank you for your review.

Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply25 Aug 2022, 19:08

Official

Vox Telecom's replyOfficial

21 Sept 2022, 08:11

Good day, Thash X

Thank you for your patience whilst this matter was being investigated.

Kindly note that we received confirmation that the collection Manager has been in discussion pertaining to your billing dispute and the outcome thereof.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply21 Sept 2022, 08:11

Official