MM
Mampe M
1 reviews | Active since Feb 2023
07 Jan 2026, 09:45
Thank you Mamphokeng
I want to say thank you so much to one of Vox Telecoms, i had a problem with my undelivered Newly ordered Sim card, I have been struggling to get help, until i meet one oc the Consultant by the name of Mamphokeng, Wow that lady is so professional and respecting her clients
Yesterday i met Xheleni or Xhelani who couldn't even introduce himself on Wattsapp chat,, he was so rude and do
so disrespectful he made a joke of my problem and end up not helping me.
Today i want to say to Mamphokeng keep up the good work, And may you be highly blessed 🙏
Helpful (0)
Replies (8)0
Replies (8)
Vox Telecom's replyOfficial
07 Jan 2026, 10:17Hi Mampe !
We appreciate your feedback!
We appreciate your feedback!
Vox Telecom's reply07 Jan 2026, 10:17
Official
Hi Mampe !
We appreciate your feedback!
We appreciate your feedback!
MM
Mampe M's updateReviewer Update
07 Jan 2026, 12:35Im still waiting for my Sim card, because my bill is d pilling up but i dont have a Sim csrd with me please attend to the matter its been long now
MM
Mampe M's update07 Jan 2026, 12:35
Reviewer Update
Im still waiting for my Sim card, because my bill is d pilling up but i dont have a Sim csrd with me please attend to the matter its been long now
MM
Mampe M's updateReviewer Update
07 Jan 2026, 12:41VOX Alert! Dear Customer
We have noticed a short payment on your account.To avoid suspension, promptly settle your balance of R922.39 before 9Jan26.
To Pay Online, go to Customer Zone
https://customer.vox.co.za/account/billing-details
The Vox Team
So you now expecting me to pay for non delivered service,, which im not going to do shame,, its better for you to cancel all the outstanding balance and deliver my Sim card,
We have noticed a short payment on your account.To avoid suspension, promptly settle your balance of R922.39 before 9Jan26.
To Pay Online, go to Customer Zone
https://customer.vox.co.za/account/billing-details
The Vox Team
So you now expecting me to pay for non delivered service,, which im not going to do shame,, its better for you to cancel all the outstanding balance and deliver my Sim card,
MM
Mampe M's update07 Jan 2026, 12:41
Reviewer Update
VOX Alert! Dear Customer
We have noticed a short payment on your account.To avoid suspension, promptly settle your balance of R922.39 before 9Jan26.
To Pay Online, go to Customer Zone
https://customer.vox.co.za/account/billing-details
The Vox Team
So you now expecting me to pay for non delivered service,, which im not going to do shame,, its better for you to cancel all the outstanding balance and deliver my Sim card,
We have noticed a short payment on your account.To avoid suspension, promptly settle your balance of R922.39 before 9Jan26.
To Pay Online, go to Customer Zone
https://customer.vox.co.za/account/billing-details
The Vox Team
So you now expecting me to pay for non delivered service,, which im not going to do shame,, its better for you to cancel all the outstanding balance and deliver my Sim card,
Vox Telecom's replyOfficial
07 Jan 2026, 12:59Good day, Mampe R
Thank you for your review.
I have escalated the matter for a further investigation.
An agent will be in contact with you to provide an update.
Kind regards,
Thank you for your review.
I have escalated the matter for a further investigation.
An agent will be in contact with you to provide an update.
Kind regards,
Vox Telecom's reply07 Jan 2026, 12:59
Official
Good day, Mampe R
Thank you for your review.
I have escalated the matter for a further investigation.
An agent will be in contact with you to provide an update.
Kind regards,
Thank you for your review.
I have escalated the matter for a further investigation.
An agent will be in contact with you to provide an update.
Kind regards,
MM
Mampe M's updateReviewer Update
12 Jan 2026, 12:56Good day, im so disappointed on you Vox Telecoms for not honourng your promises, you have charged me in advance for the Sim card which wasn't delivered to me, I have received the Sim card on Friday,the 09th after a long process, but to my surprise you have suspended my account i can't even use that Sim card, so i want to hear from you what am i supposed to do now your services are so frustrating for real😞😞
MM
Mampe M's update12 Jan 2026, 12:56
Reviewer Update
Good day, im so disappointed on you Vox Telecoms for not honourng your promises, you have charged me in advance for the Sim card which wasn't delivered to me, I have received the Sim card on Friday,the 09th after a long process, but to my surprise you have suspended my account i can't even use that Sim card, so i want to hear from you what am i supposed to do now your services are so frustrating for real😞😞
MM
Mampe M's updateReviewer Update
12 Jan 2026, 12:59My apologies for the delayed response.
Your account has an overdue balance of R475.70. This is for the January subscription from the 09/01/2026 - 01/02/2026.
This amount needs to be paid in order for your account to be reactivated.
Guys how can you charge me for the service which was not rendered 🤔
Your account has an overdue balance of R475.70. This is for the January subscription from the 09/01/2026 - 01/02/2026.
This amount needs to be paid in order for your account to be reactivated.
Guys how can you charge me for the service which was not rendered 🤔
MM
Mampe M's update12 Jan 2026, 12:59
Reviewer Update
My apologies for the delayed response.
Your account has an overdue balance of R475.70. This is for the January subscription from the 09/01/2026 - 01/02/2026.
This amount needs to be paid in order for your account to be reactivated.
Guys how can you charge me for the service which was not rendered 🤔
Your account has an overdue balance of R475.70. This is for the January subscription from the 09/01/2026 - 01/02/2026.
This amount needs to be paid in order for your account to be reactivated.
Guys how can you charge me for the service which was not rendered 🤔
Vox Telecom's replyOfficial
12 Jan 2026, 13:19 Good day,Mampe Rebecca Mo***eng
A request has been logged with the relevant department for assistance.
A request has been logged with the relevant department for assistance.
Vox Telecom's reply12 Jan 2026, 13:19
Official
Good day,Mampe Rebecca Mo***eng
A request has been logged with the relevant department for assistance.
A request has been logged with the relevant department for assistance.
MM
Mampe M's updateReviewer Update
12 Jan 2026, 15:15Good day,, my issue was resolved by the following consultants, Angel, Mamphokeng, Kagiso, and Anelisa
Thank you so much for your professional, respectful intervention
Keep it up guys🎉🎉🎊🎊🌹👏
Thank you so much for your professional, respectful intervention
Keep it up guys🎉🎉🎊🎊🌹👏
MM
Mampe M's update12 Jan 2026, 15:15
Reviewer Update
Good day,, my issue was resolved by the following consultants, Angel, Mamphokeng, Kagiso, and Anelisa
Thank you so much for your professional, respectful intervention
Keep it up guys🎉🎉🎊🎊🌹👏
Thank you so much for your professional, respectful intervention
Keep it up guys🎉🎉🎊🎊🌹👏