Terrible Vox telecom

They mailed me an invoice with an amount on and the took a debit order for almost double the amount that they invoiced me. Now I have been trying to get ahold of someone for two days now and still nothing yet. Even logged a ticket with them and two days later still nothing. But when the debit order do not go through then they will contact you immediately because they are just after the money not to look after there clients. They make me sick they are extremely terrible fibre network. Will not recommend them to anyone