PW
Phillip W
1 reviews | Active since Mar 2024
04 Mar 2024, 10:26
Terrible technical services and communication with partners
Terrible service. How can it take an entire month to set up a fibre line and after everything is installed, it was not activated. I get thrown from person to person and just get told it is not their issue and someone else must deal with it.
Would definitely not recommend their service...
Terrible technical and client services.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Mar 2024, 10:54Good day, Phillip W
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply04 Mar 2024, 10:54
Official
Good day, Phillip W
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Mar 2024, 14:28Good day, Phillip W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2024, 14:28
Official
Good day, Phillip W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. |
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox