RV
Refiloe V

1 reviews | Active since Dec 2014

27 Sept 2023, 08:29

Terrible service with VOX

The most terrible client experience I have ever received, Vox has no professionalism at all. They hanged up a call on me and they never answer their emails.

No one there has a sense of urgency, all they want is sales but lack to deliver after you have signed the contract.

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Replies (1)
Vox Telecom
Vox Telecom's reply27 Sept 2023, 09:18
Official
Good day, Refiloe
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team to assist.

 Please advise as to what your query pertains to in order for us to log a request with the relevant department to contact you and assist.

 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox