MS
Marelize S

1 reviews | Active since Nov 2022

10 Nov 2022, 21:31

Terrible service provider

Terrible service provider. Took 3 weeks to only change ownership of the account. 2 days later they suspend my internet after Ive been trying to load my banking details and try any means of getting in touch. Would not recommend to anyone

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 Nov 2022, 22:23
Official
 Good day  Marelize S Thank you for your enquiry.  Kindly note that we have escalated your enquiry to our Debtors team for assistance. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.  Kind Regards, 

Vox 

Vox Telecom
Vox Telecom's reply11 Nov 2022, 11:34
Official
Good day, Marelize S 
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that the Accounts Department has made contact pertaining to your complaint and assisted accordingly. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 Kind Regards, 
 Vox