Terrible service from VOX

VOX has the worst customer service ever,, i have been trying to get my fibre connected for the past 7 days, i have been taken from pillar to post having to call different service providers over and over again to get confirmation that they already called to request. i have been moved from department to department, ive called them daily for the past week and i am still not connected.

The customer service at this ISP is nonsense and you cant even cancel because there is a 2500 cancellation fee, so im locked into a contract that i cant get out of and i dont even have the service.

i advise anyone who wants a fibre connection to go elsewhere, cheaper is not always best, rather pay that R50 extra to get better service.