TB
Trevor B
1 reviews | Active since Dec 2017
24 Apr 2022, 12:55
Terrible service from ISP- Look elsewhere
Absolutely atrocious service Vox- waiting now 14 days for a simple activation after numerous phone calls and no help what so ever ! Will be looking at an alternative ISP and so should you !
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 Apr 2022, 15:59Good day Trevor Blumenthal,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply24 Apr 2022, 15:59
Official
Good day Trevor Blumenthal,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 May 2022, 10:51Good day, Trevor B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed,
the connectivity was restored after the Network Provider, Vumatel replaced the ONT.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed,
the connectivity was restored after the Network Provider, Vumatel replaced the ONT.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply18 May 2022, 10:51
Official
Good day, Trevor B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed,
the connectivity was restored after the Network Provider, Vumatel replaced the ONT.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed,
the connectivity was restored after the Network Provider, Vumatel replaced the ONT.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox