PC
Pearl C
1 reviews | Active since Jul 2025
17 Jul 2025, 17:09
Terrible service
I have no internet and l am told I need to wait for technical support for 3 days. Imagine how can l wait for 3 days. I rely on internet for everything l do including work from home. I have been escalating but no one can give me feedback. It is good when things are working. Once not working you are not their priority. They will be busy chasing new business.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Jul 2025, 17:26Good day ,Pearl
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Jul 2025, 17:26
Official
Good day ,Pearl
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jul 2025, 07:17Good day , Pearl.
Thank you for your patience while the matter was being resolved.
We have received confirmation that the Onsite team has attended, and your connection is testing fine.
Please reach out to us on *** , if further assistance is needed.
Kind regards,
Vox
Thank you for your patience while the matter was being resolved.
We have received confirmation that the Onsite team has attended, and your connection is testing fine.
Please reach out to us on *** , if further assistance is needed.
Kind regards,
Vox
Vox Telecom's reply22 Jul 2025, 07:17
Official
Good day , Pearl.
Thank you for your patience while the matter was being resolved.
We have received confirmation that the Onsite team has attended, and your connection is testing fine.
Please reach out to us on *** , if further assistance is needed.
Kind regards,
Vox
Thank you for your patience while the matter was being resolved.
We have received confirmation that the Onsite team has attended, and your connection is testing fine.
Please reach out to us on *** , if further assistance is needed.
Kind regards,
Vox