LZ
Lethu Z
1 reviews | Active since Aug 2024
14 Aug 2024, 08:32
Terrible Service
Terrible service. My account is suspended after the collections department stopped responding to my emails for billing me for a cancelled LTE...
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
14 Aug 2024, 08:40Good day , Lethu Z
Thank you for your review.
Please note that the details of your complaint has been sent to the collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2024, 08:40
Official
Good day , Lethu Z
Thank you for your review.
Please note that the details of your complaint has been sent to the collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
LZ
Lethu Z's updateReviewer Update
14 Aug 2024, 09:24Every time Im transfered to Jean-Ray the call drops and I sent all the proof to Jean-Ray last week Thursday. Now my ac ount is suspended and I can't get through
LZ
Lethu Z's update14 Aug 2024, 09:24
Reviewer Update
Every time Im transfered to Jean-Ray the call drops and I sent all the proof to Jean-Ray last week Thursday. Now my ac ount is suspended and I can't get through
Vox Telecom's replyOfficial
21 Aug 2024, 15:22Good day, Lethu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply21 Aug 2024, 15:22
Official
Good day, Lethu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox