NP
Nick P
1 reviews | Active since Nov 2013
07 Apr 2022, 19:07
Terrible service
Absolutely pathetic service. They keep blaming Frogfoot for the problem but the issue is with Vox. I have spent 2 Hours on the phone with them to try and resolve the issue. They don't call back as they say they will. Still no internet 5 days later. Will not recommend them to anyone
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Apr 2022, 20:11Good day Nick P, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply07 Apr 2022, 20:11
Official
Good day Nick P, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
12 Apr 2022, 11:38Good day, Nick P
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 Apr 2022, 11:38
Official
Good day, Nick P
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox