KO
Kerry O
1 reviews | Active since Mar 2009
21 Mar 2022, 20:54
Terrible service
About to send smoke signals for the router to be installed. We telephoned Jamie numerous times and to no avail. Poor service. I shall be telephoning another service provider tomorrow to get proper service.
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
21 Mar 2022, 21:28Good day Kerry O,
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply21 Mar 2022, 21:28
Official
Good day Kerry O,
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's replyOfficial
22 Mar 2022, 08:43Good day, Kerry O
Thank you for the information provided.
Kindly note that the details of your query has been sent to the Account Manager for assistance.
We will provide feedback to you soonet.
Kind Regards,
Vox
Thank you for the information provided.
Kindly note that the details of your query has been sent to the Account Manager for assistance.
We will provide feedback to you soonet.
Kind Regards,
Vox
Vox Telecom's reply22 Mar 2022, 08:43
Official
Good day, Kerry O
Thank you for the information provided.
Kindly note that the details of your query has been sent to the Account Manager for assistance.
We will provide feedback to you soonet.
Kind Regards,
Vox
Thank you for the information provided.
Kindly note that the details of your query has been sent to the Account Manager for assistance.
We will provide feedback to you soonet.
Kind Regards,
Vox
KO
Kerry O's updateReviewer Update
22 Mar 2022, 10:10Thank you for the very generic reply. If no router is installed today. Please cancel the request for fiber, we shall be seeking an alternative service provider.
KO
Kerry O's update22 Mar 2022, 10:10
Reviewer Update
Thank you for the very generic reply. If no router is installed today. Please cancel the request for fiber, we shall be seeking an alternative service provider.
KO
Kerry O's updateReviewer Update
22 Mar 2022, 19:52Thank you the Fibre has been installed and we are happy that the matter is finalised.
KO
Kerry O's update22 Mar 2022, 19:52
Reviewer Update
Thank you the Fibre has been installed and we are happy that the matter is finalised.
Vox Telecom's replyOfficial
22 Mar 2022, 20:38Good day Kerry O,
Thank you very much for the feedback.
We have forwarded the information to the Account Manager.
Kind regards
Vox
Thank you very much for the feedback.
We have forwarded the information to the Account Manager.
Kind regards
Vox
Vox Telecom's reply22 Mar 2022, 20:38
Official
Good day Kerry O,
Thank you very much for the feedback.
We have forwarded the information to the Account Manager.
Kind regards
Vox
Thank you very much for the feedback.
We have forwarded the information to the Account Manager.
Kind regards
Vox