PM
Pontsho M
1 reviews | Active since Mar 2021
04 Dec 2023, 08:52
terrible service
my fibre stopped working on the 29/11/2023 without any reason. i have logged a ticket and doing follow up but no one is assist. they will tell you that the technician will coma and dololo even now. after you are done on the call they send you an sms of resolved query how? Bad service they are offering .even now im still waiting for them that time they debited my account im not owing
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Dec 2023, 09:58Good day Pontsho M,
Thank you for your review.
The details of your complaint has been added to your talk2us escalation. A technician will reach out to you as soon as possible to provide an update.
Kind regards,
Vox
Thank you for your review.
The details of your complaint has been added to your talk2us escalation. A technician will reach out to you as soon as possible to provide an update.
Kind regards,
Vox
Vox Telecom's reply04 Dec 2023, 09:58
Official
Good day Pontsho M,
Thank you for your review.
The details of your complaint has been added to your talk2us escalation. A technician will reach out to you as soon as possible to provide an update.
Kind regards,
Vox
Thank you for your review.
The details of your complaint has been added to your talk2us escalation. A technician will reach out to you as soon as possible to provide an update.
Kind regards,
Vox
Vox Telecom's replyOfficial
04 Dec 2023, 16:14Good day, Pontsho M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your link has been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your link has been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply04 Dec 2023, 16:14
Official
Good day, Pontsho M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your link has been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your link has been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox