TERRIBLE SERVICE

I have signed up via the website to get Fibre to home, I have sent all the relevant documentation (RICA) and was approved.

I place my first order on the 30th of December and was rejected because the /incorrect address was put onto my order, I then contacted you guys on the 8/1/21 to report this and a new order was placed and once again my order was rejected due to my address not being fibre ready which is strange because my neighbor has fibre with VOX.

I have called mutiple times I have even tried emailling and every time I get passed around and the call drops then I have to call back and I honestly do not have time to be calling up and down.

We are nearing the date of which my debit would come off and I have I will debited for a service I don't have.

From the start this has been complete disaster and I want someone to fix this immediately.

Liam Daniels ***