ST
Sam T

1 reviews | Active since Aug 2024

30 Aug 2024, 07:50

Terrible service and support

If you value your business and peace of mind, please stay away from VOX.

They promised 50/50 meg line at a premium, we are lucky if speed gets to 15!

You log a call, good luck getting any response, forget about your issue being resolved.

The service and support is **********!

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Aug 2024, 09:56
Official
 Good day,  Sam T 
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply06 Sept 2024, 11:02
Official
 Good day,  Sam T  
 
Thank you for your patience whilst this matter was being investigated. 

We received confirmation that the account manager assisted with a new quote and onsite assessment .

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox