1 reviews | Active since Sept 2019
Terrible service and response
I have reported my connection on Thursday morning, and when l follow up l am told the matter has been excalated to frogfoot, and I still haven't received any feedback on what's going on. The service and response is rather terrible, especially because they do not fail to deduct my money every month. I expected proper feedback and also understand what the issue is and when it will be resolved but instead am in the dark
Good day, funanani.
Thank you for your review.
We can confirm that the connectivity issues were reported to us on 08/Oct/2026 and escalated to Frogfoot for assistance.
Maintenance team is awaiting technician feedback on the visit date and time, and we have requested the latest progress. We will share further feedback once received.
We have asked that the Technical Support team follow up with Frogfoot on the query and contact you directly with feedback.
Kind Regards,
Vox
Good day, funanani.
Thank you for your review.
We can confirm that the connectivity issues were reported to us on 08/Oct/2026 and escalated to Frogfoot for assistance.
Maintenance team is awaiting technician feedback on the visit date and time, and we have requested the latest progress. We will share further feedback once received.
We have asked that the Technical Support team follow up with Frogfoot on the query and contact you directly with feedback.
Kind Regards,
Vox