YB
Yaya B
1 reviews | Active since Apr 2022
14 Apr 2022, 13:01
Terrible service!!!!
Terrible service from Vox. My home WiFi has been down for 5 days now. I’ve called a million times and no help. The technician was supposed to be here Monday and didn’t pitch, didn’t pitch Tuesday Wednesday and was supposed to be here at 11, still nothing. This is such an inconvenience and the lack of feedback is shocking!
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Replies (1)
Vox Telecom's replyOfficial
14 Apr 2022, 19:48Good day , Ayanda B
Thank you for your query.
We do not pick up an internet connection for Vox , The reference number provided is for Vodacom.
You have the following hardware on your account.
1. ) Vox Small Fibre UPS
2.) -DECOE4-2P-24: 2 Pack TP-Link Deco E4 AC1200 Whole-Home Mesh Wi-Fi System
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your query.
We do not pick up an internet connection for Vox , The reference number provided is for Vodacom.
You have the following hardware on your account.
1. ) Vox Small Fibre UPS
2.) -DECOE4-2P-24: 2 Pack TP-Link Deco E4 AC1200 Whole-Home Mesh Wi-Fi System
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply14 Apr 2022, 19:48
Official
Good day , Ayanda B
Thank you for your query.
We do not pick up an internet connection for Vox , The reference number provided is for Vodacom.
You have the following hardware on your account.
1. ) Vox Small Fibre UPS
2.) -DECOE4-2P-24: 2 Pack TP-Link Deco E4 AC1200 Whole-Home Mesh Wi-Fi System
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your query.
We do not pick up an internet connection for Vox , The reference number provided is for Vodacom.
You have the following hardware on your account.
1. ) Vox Small Fibre UPS
2.) -DECOE4-2P-24: 2 Pack TP-Link Deco E4 AC1200 Whole-Home Mesh Wi-Fi System
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox