IS
Ishan S
1 reviews | Active since Oct 2019
24 Aug 2023, 18:10
Terrible service
Terrible service, sent an email to query an invoice amount, nobody responded to the query. And suddenly a debit order mandate is sent me to without any resolution to my query.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 Aug 2023, 18:40Good day, Ishan S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the accounts team for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the accounts team for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply24 Aug 2023, 18:40
Official
Good day, Ishan S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the accounts team for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the accounts team for assistance.
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Aug 2023, 10:12Good day, Ishan S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply25 Aug 2023, 10:12
Official
Good day, Ishan S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox