DP
Devan P

1 reviews | Active since Sept 2021

23 May 2023, 13:31

Terrible service

I have a new Fibre connection that does not work and cannot get through to vox to get help the worst service I have ever received

0
Replies (3)
Vox Telecom
Vox Telecom's reply23 May 2023, 14:06
Official
Good day, Devan P

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist wiht the self install unit.

Regards
Vox
DP
Devan P's update23 May 2023, 14:11
Reviewer Update
When will this happen next week this is the problem I need this today
Vox Telecom
Vox Telecom's reply26 May 2023, 14:12
Official
Good day,  Devan P
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox