MK
Mohammed K
1 reviews | Active since Aug 2011
03 Nov 2021, 09:07
Terrible Service
Signed up with Vox Fibre in October. Service was activated in the week of the 15th. Service switched off 21 October, and Vox has not yet brought the service back online. The service has been pathetic and the call me backs don't work. I would like to cancel, Vox can collect their router and reverse the first payment they deducted.
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Replies (1)
Vox Telecom's replyOfficial
03 Nov 2021, 09:43Good day Mohammed Khan
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply03 Nov 2021, 09:43
Official
Good day Mohammed Khan
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox