NM
Nhlaka M
1 reviews | Active since Oct 2019
23 Aug 2022, 12:55
Terrible service!!
Terrible service!! I app**** 7 weeks ago and they told me the lead time would be 4 weeks or less. Today I decided to call to find out what's going on and they only told me today that OctoTel is not supported in my complex. Terrible! Terrible! Terrible! waisted a lot of my time!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Aug 2022, 13:34Good day, Nhlaka M
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Aug 2022, 13:34
Official
Good day, Nhlaka M
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
31 Aug 2022, 08:25Good day, Nhlaka M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the accounts retention team has been in discussion pertaining to your complaint.
The Network provider of your choice is not feasible in your complex ,therefore order has been cancelled
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the accounts retention team has been in discussion pertaining to your complaint.
The Network provider of your choice is not feasible in your complex ,therefore order has been cancelled
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply31 Aug 2022, 08:25
Official
Good day, Nhlaka M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the accounts retention team has been in discussion pertaining to your complaint.
The Network provider of your choice is not feasible in your complex ,therefore order has been cancelled
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the accounts retention team has been in discussion pertaining to your complaint.
The Network provider of your choice is not feasible in your complex ,therefore order has been cancelled
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox