AN
Andries N
1 reviews | Active since Jun 2021
21 Jun 2021, 14:21
Terrible service
Please guys do not use this company rather go for another service provider because this company is up to **** ..it’s going 3 months and I cannot get reception in my house you can only access internet only if you in my lounge, I called them on numerous occasions They keep sending the same technician that is highly confused. My apartment is 67 square metres which is a 2 bedroom apartment and they tell me that my 2.5m by 5cm wall is a problem which is bull****, how will they get coverage on 5 bedroom house?
Pathetic service I will never recommend anyone to use this company service
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
21 Jun 2021, 15:10 Good day, Andries N,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2021, 15:10
Official
Good day, Andries N,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
AN
Andries N's updateReviewer Update
21 Jun 2021, 15:27Bull**** for 3 months you guys are telling me the same thing yet I’m paying you guys …refund me my money and I will use another service provider I’m taking this to the media, look at the amount of unhappy customers you guys have here on hello Peter how will you guys deal with it?
By speaking lies and mis leading customers
By speaking lies and mis leading customers
AN
Andries N's update21 Jun 2021, 15:27
Reviewer Update
Bull**** for 3 months you guys are telling me the same thing yet I’m paying you guys …refund me my money and I will use another service provider I’m taking this to the media, look at the amount of unhappy customers you guys have here on hello Peter how will you guys deal with it?
By speaking lies and mis leading customers
By speaking lies and mis leading customers
Vox Telecom's replyOfficial
22 Jun 2021, 10:22 Good day Andries N,
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and connectivity restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and connectivity restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply22 Jun 2021, 10:22
Official
Good day Andries N,
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and connectivity restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and connectivity restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox