Terrible service

Item: Vox Telecom
Rating: 1
Author: Mbavhalelo T

terrible service from vox . I reported that my wifi connection is not working, they said they will send someone to have a look.. that was a month ago.. i keep on calling them but no assistance to this day, no communication, im always been told that they will follow up yet im paying every month.. what a ****..

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

27 Apr 2023, 13:08

Good day Mbavhalelo T, Thank you for your review. Kindly note that the details of your complaint has been sent to the support team to investigate and assist. We will provide feedback to you soonest. Kind Regards, Vox

Vox Telecom's reply27 Apr 2023, 13:08

Official

Vox Telecom's replyOfficial

28 Apr 2023, 10:17

Good day, Mbavhalelo T,

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply28 Apr 2023, 10:17

Official