ZN
Zodwa N
1 reviews | Active since Jun 2019
12 Aug 2024, 10:20
Terrible service
Terrrible terrible service. Been waiting for my fibre installation since last week and they keep rescheduling. Every time a technician must come, they call with rescheduling.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Aug 2024, 10:38Good day, Zodwa N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Aug 2024, 10:38
Official
Good day, Zodwa N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Aug 2024, 09:00Good day, Zodwa N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Project Management team has been in discussion pertaining to your complaint.
The Project Management team will remain in contact with you until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Project Management team has been in discussion pertaining to your complaint.
The Project Management team will remain in contact with you until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2024, 09:00
Official
Good day, Zodwa N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Project Management team has been in discussion pertaining to your complaint.
The Project Management team will remain in contact with you until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Project Management team has been in discussion pertaining to your complaint.
The Project Management team will remain in contact with you until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox