Terrible Service

I have been trying for nearly a month to sort out my internet at home.

I moved into a new house about a month ago and signed a quote for a vox fiber contract. I still have not internet.

I've had two people come to install the router and was told there is something wrong and they would have to come back.

For over a three week I have been calling Vox help desk and emailing the lady I signed the quote with in order to find out what is going on. I get no responses on email and get promised that someone will call me back over the phone, which never happens.