Terrible service

My Vobi line and internet seems to be suspended. I have attempted to ask why numerous times as I am up to date with my payments. I am yet to get a reason, if I owe some money, should I not be informed before you suspend my account? I know for sure I owe Vox no money.

Your service is poor. There is practically no customer service. But you are so timely in collecting money from clients you care nothing about. As a consumer, I have rights and I expect to be treated fairly and to be informed of any changes that affect me or the quality of the product you give me.