DS
David S

1 reviews | Active since Apr 2013

19 Jun 2018, 15:56

Terrible service

I app**** for a fibre contract back in May 2018. To date I have had no update from Vox, other than to say that my order has been placed. Pathetic service. The system is supposed to be "live" on 01 July 2018. I think I must just go back to Telkom.

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Jun 2018, 16:25
Official

Good day David.

Thank you for bringing this to our attention.

Kindly note that we are currently investigating your complaint and will be in contact with you soon .

Kind Regards,

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply26 Jun 2018, 11:40
Official

Good day David.

As per feedback received, the installation has been completed and the services is up and running.

Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.

Kind Regards

Vox Telecom

Best regards,