1 reviews | Active since Sept 2016
Terrible service!!!
<p>The fibre to my home hasn't been working for 4 days. When I phone the customer call centre during the day I get told that someone will phone me later. When I phone after 5pm I then get told that the people who can help only work between 8 and 5 and when I phone between those times I am told someone will call me back. No management at Vox and no one at Vox seems to know what's going on and how to resolve even the most basic issues.</p>
Good day Rosalie,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact.
Regards,
Vox Telecom
Best regards,
Good day Rosalie,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact.
Regards,
Vox Telecom
Best regards,
Good day Rosalie,
As per the feedback received we have been in contact with you and you have confirmed that your VoIP and Fibre services are working correctly. Your request has been resolved.
Should you have any further queries, please feel free to contact our service desk.
Regards,
Vox Telecom
Best regards,
Good day Rosalie,
As per the feedback received we have been in contact with you and you have confirmed that your VoIP and Fibre services are working correctly. Your request has been resolved.
Should you have any further queries, please feel free to contact our service desk.
Regards,
Vox Telecom
Best regards,