TERRIBLE ISP STAY AWAY

Sent countless emails regarding non delivery of services paid for, generic automated responses received each time with no resolution. Absolutely shocking customer service. I had a supposed 150/150 line which I was paying R998 per month for, never received anywhere near 150/150. Forced migration took place which im now paying R1098 for 240/240 and still not getting anywhere near 70 up or down. Mailed support counltes times, once asking for a tech to come out and asses, no response. Absolutely disgusting service. Tried downgrading to 60/60 only to have tc's added to the agreement stating R1798 install fee clawed back if I cancel with inn 12 months. I've been with Vox for probably 4 years or more!!! I've had no choice but to stick with vox as they are the only provider in my area. Shocking support and don't deliver services paid for.