terrible internet speed
My internet is extremely slow, called them on Monday with no feedback since then
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Feb 2023, 13:22Good day, Buchanan C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 Feb 2023, 13:22
Official
Good day, Buchanan C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Feb 2023, 14:16Good day, Buchanan C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they made contact to assist with troubleshooting.
Speedtest results on the link as per below:
Metric: Value:
Region JOHANNESBURG
Protocol: TCP
Download: 52.73 Mbps
Upload: 53.48 Mbps
The issue seems to be device related. App**** changes to the wireless networks, and on updated the router software.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they made contact to assist with troubleshooting.
Speedtest results on the link as per below:
Metric: Value:
Region JOHANNESBURG
Protocol: TCP
Download: 52.73 Mbps
Upload: 53.48 Mbps
The issue seems to be device related. App**** changes to the wireless networks, and on updated the router software.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Feb 2023, 14:16
Official
Good day, Buchanan C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they made contact to assist with troubleshooting.
Speedtest results on the link as per below:
Metric: Value:
Region JOHANNESBURG
Protocol: TCP
Download: 52.73 Mbps
Upload: 53.48 Mbps
The issue seems to be device related. App**** changes to the wireless networks, and on updated the router software.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they made contact to assist with troubleshooting.
Speedtest results on the link as per below:
Metric: Value:
Region JOHANNESBURG
Protocol: TCP
Download: 52.73 Mbps
Upload: 53.48 Mbps
The issue seems to be device related. App**** changes to the wireless networks, and on updated the router software.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox