1 reviews | Active since Mar 2013
Terrible , Horrible , Disgusting Service
<p>Seems like bad service is the new in thing.</p> <p>I bought the DSTV Exlora from Game Store which comes with a 3 months showmax and vox subcription. Like all free things , no service is given. I have been battling for a week to load the voucer code on their website , have called numerous times and no one is able to assist. </p> <p>Today spoke Richard who told me that there's nothing he can do I must just keep on trying. It's been a week since I have been trying to load these voucher that I was given as per promo with no luck. </p> <p>Vox Telecom service is the worst service by far, no one is willing to take accontability and their consultants have a bad attitude. </p> <p>In future do not send out email response to say that a technician will call back when you know for a fact that no one will call. it`s been a week and no one has called me !!!!!!!!!!!!!!!!!!!!!!!!!!.</p> <p>I am fustratd with the level of service I am getting from this big companies, please invest in customer service.</p>
Good day Anastacia. Thank you for bringing this to our attention. Please note that we have escalated the matter for one of our agents to attend. Someone will be in contact with you shortly.
Regards,
Vox Telecom
Good day Anastacia. Thank you for bringing this to our attention. Please note that we have escalated the matter for one of our agents to attend. Someone will be in contact with you shortly.
Regards,
Vox Telecom
Good day Annastacia,
Thank you for your patience while resolving the matter. We have received feedback that the matter has been resolved. You have received the details for your account.
We apologise for the inconvenience caused and hope to further have uninterrupted business with you.
Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***
Regards,
Vox Telecom.
Good day Annastacia,
Thank you for your patience while resolving the matter. We have received feedback that the matter has been resolved. You have received the details for your account.
We apologise for the inconvenience caused and hope to further have uninterrupted business with you.
Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***
Regards,
Vox Telecom.
