KK
Kgopotso K

1 reviews | Active since Apr 2024

16 Apr 2024, 01:21

Terrible experience

If there was a rating below 0 Vox Telecom would definitely get that from me. This is the most terrible and unprofessional company ever. I cancelled my contract before receiving the router and any services from them but somehow I'm liable to pay R2500 for cancelation fees? People should be made aware of such companies from all social media platforms. I advise one to check company reviews before seeking services from them and you can tell from this companies reviews not to expect a lot but the worst from them😡😡

0
Replies (2)
Vox Telecom
Vox Telecom's reply16 Apr 2024, 07:22
Official
Good day, Kgopotso K

 Thank you for your review. 
Kindly note that the details of your query has been sent to the debtors team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply24 Apr 2024, 12:59
Official
Good day, Kgopotso K
 
 Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox