ZK
Zander K

1 reviews | Active since Oct 2022

20 Feb 2023, 11:50

Terrible Customer Support Service

What has happened to your customer support? It was always a great service and now I can't get a hold of anyone.

0
Replies (3)
Vox Telecom
Vox Telecom's reply20 Feb 2023, 13:16
Official
 Good day, Zander K,

Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to assist. 

 We will provide feedback to  you soonest. 
 
Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply21 Feb 2023, 14:07
Official
Good day, Zander K
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity and speed issues were resolved.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox  
ZK
Zander K's update21 Feb 2023, 15:15
Reviewer Update
Thank you so much. The issue has been resolved.