ZD
Ziyad D
1 reviews | Active since Mar 2024
07 Mar 2024, 16:18
Terrible customer service
I have been waiting three days for delivery and they say they will call back and they never do. Terrible after sale and customer service. I spent two days waiting at home waiting for a call for delivery from the courier.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 Mar 2024, 17:35Good day Ziyad D
Thank you for your review.
Kindly note that the details of your query has been sent to the the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Mar 2024, 17:35
Official
Good day Ziyad D
Thank you for your review.
Kindly note that the details of your query has been sent to the the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
ZD
Ziyad D's updateReviewer Update
07 Mar 2024, 21:26I have been dealing with them for last few days and it has been the worst experience ever. With all the automated responses but no service promises with call backs i wouldn't reccomend them as isp. They only worried until you have chose your deal after that no interest at all.
ZD
Ziyad D's update07 Mar 2024, 21:26
Reviewer Update
I have been dealing with them for last few days and it has been the worst experience ever. With all the automated responses but no service promises with call backs i wouldn't reccomend them as isp. They only worried until you have chose your deal after that no interest at all.
Vox Telecom's replyOfficial
11 Mar 2024, 12:27Good day, Ziyad
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Mar 2024, 12:27
Official
Good day, Ziyad
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox