Terrible customer service

Worse customer service. Been without internet the whole week and I get the same stupid excuse every time sounds like each person to help me is robotic and reads a script. Blames the problems on vumatel but they do nothing about it, been told from the beginning of the week to this day that it will be fixed by business end today and surprise surprise it’s still not working. Worse part is the people on the phone sound lost and confused on what’s going on.