ZK
Zander K
1 reviews | Active since Oct 2022
03 Jan 2025, 13:44
Terrible Customer Service
Customer Services are terrible. I was billed incorrectly for a Black Friday special and would like to see it corrected but responses are terrible. Their WhatsApp chat bot is useless.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jan 2025, 16:27Good day Zander,
Thank you for your review,
The details of your review has been sent to the relevant department, and an agent will make contact with you directrly.
Kind regards,
Vox
Thank you for your review,
The details of your review has been sent to the relevant department, and an agent will make contact with you directrly.
Kind regards,
Vox
Vox Telecom's reply03 Jan 2025, 16:27
Official
Good day Zander,
Thank you for your review,
The details of your review has been sent to the relevant department, and an agent will make contact with you directrly.
Kind regards,
Vox
Thank you for your review,
The details of your review has been sent to the relevant department, and an agent will make contact with you directrly.
Kind regards,
Vox
Vox Telecom's replyOfficial
14 Jan 2025, 09:27Good day Zander,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Vox
Vox Telecom's reply14 Jan 2025, 09:27
Official
Good day Zander,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Vox