Terrible After Sales Service and Dishonest Attitude.

<p>I signed up for Vox Telecom's Fat Pipe some time back. I recently got an E-Mail telling me the package price went up. So I paid the increased price for a few months. Then, I'm busy telling a friend about them and I go on their website, only to find that the price DIDN'T actually increase, it had remained the same. After dealing with their accounts and help department, it was evident they did not actually care to rectify this, and I only got a refund after kicking up a stink. I then decided to downgrade my package, and although their website portal has this feature, it does not work as you have to put an effective date in, and this box does not allow text. I have repeatedly tried to engage with their help and accounts department to have this downgraded, but as ususal, they do not respond. So, I have paid ONLY the required amount for the downgraded package, let's see if they cancel my accumulated data since my invoice is apparently not paid up. Disgusting service, I would not recommend this comapny to anyone.</p>