Terrible Active Service by Technician & Terrible FALSE Customer Service Expectation

Vox and Frogfoot relationship SUCKS!!! There is no way in Telecommunication sector I see them making babies (successful revenue) with such unstable, horrible, down to the cemetry hole bad service!

I was told to wait for 1 full month to received an installation on the 1st of May '23, only to find out the team of Technician who came are only doing the device and wiring installation but they don't activate the Service which means I had to wait for a call from Frogfoot to be told when a Technician will come to activate the Service.

I had to call them on the 04 May '23 and was told a Technician will call me to set up a 12-1pm time installation. The Technician did not call - I called them on the 05 May '23 to demand a Technician to come and activate the damn service - that is when he called and told us that he is Diepkloof, Soweto and he will come around 5pm ( a service that was expected at 12 midday) the man shows up and spend 2 hours and he tells us it's raining he will come on Sunday morning at 7am to finish the installation.

As I am writing this complained it now almost 3pm, Saturday, 06 May 2023 and the piece of **** is no where to be seen.

a less than 2 working days Application and installation service from Vuma and Afrihost at my other house - takes Frogfoot and Vox 3 months.

and as initiating service customers who wishes to let go of the service they demand us to pay the R1800 cancellation fee of the service we never received anyway!

I am still waiting for the ****ing service, looking at the complains already existing I do not see myself as going to be a happy customer who is going to lose his money monthly.