Telkom Change account and pur me in Arrears SAD

This concerns my Business account ***

I made the following comments to Telkom on receiving a cancellation threat after being with them for 10 years......

Just received a notification that due to arrears R******x and no payment the *** will be cancelled.

Before i get my attorneys involved let me make the following comments

1 you changed the account for this number without notifying and I paid fees into this account. 2 On finding this out I contacted the centre to be told they would transfer the R600 odd credit from the cancelled account into this account. 4 So your statement that I made no payment is incorrect. 5 I was then told I could make an arrangement tp pay 40% so as to remain active. This i was going to do after the Easter break.