RE
Rene E

1 reviews | Active since Mar 2023

02 Mar 2023, 07:41

Tecnical joke

24/7 technical support 😂what a joke, spend R400 on airtime to concert my fiber but no one answered, the i was told "theres no calls ahead of me" but no one answered to assis me, what a joke for a tecnical support

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Mar 2023, 09:38
Official
Good day, Rene E

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

Vox Telecom
Vox Telecom's reply03 Mar 2023, 07:28
Official
Good day,  Rene E
 
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox  

Best regards,