MK
Michelle K
1 reviews | Active since Sept 2017
07 Feb 2023, 09:24
Technical support is the worst.
This is the most ****piest service received! I struggle for 3 days with my internet. I logged numerous calls last reference number is Vox***4. The call center is also worse than most telecom networks. You hold on forever on a call that I need to pay for. And all they say is that my call has been logged. I actually want my line to be cut with immediate effect that I am free to go to another service provider. In today's world where there is so much competition on the same product vox have no competition and might as well exit the market.
Helpful (0)
Replies (3)0
Replies (3)Vox Telecom's replyOfficial
07 Feb 2023, 10:07 Good day , Michelle K
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Feb 2023, 10:07
Official
Good day , Michelle K
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
07 Feb 2023, 10:07 Good day , Michelle K
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Feb 2023, 10:07
Official
Good day , Michelle K
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Thank you for your review.
Kindly note, your query has been sent to the Onsite Support team
On-Site Callout Ticket: VOX***4,
OnsiteSupport-CTN BOOKING - Tue, 7 Feb 2023, 15:30 - 16:30
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
09 Feb 2023, 14:10Good day Michelle K,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router were replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router were replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Feb 2023, 14:10
Official
Good day Michelle K,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router were replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router were replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
