ND
Nokukhanya D

1 reviews | Active since Jun 2022

10 Jan 2024, 15:33

Technical support is the worst

I'm not surprised why they on 1.5 stars

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 Jan 2024, 15:49
Official
Good day Nokukhanya. 

Thank you for your review.

 Kindly provide us with the reference for the fault logged with our Support team in order for us to assist. 
We do not trace any open tickets on the system.

Thank you in advance 
 Vox
Vox Telecom
Vox Telecom's reply12 Jan 2024, 14:28
Official
 Good day Nokukhanya.
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox