PT
Prudence T
1 reviews | Active since Jul 2022
23 Apr 2024, 16:48
Technical Support
Good day,
I've been requesting assistance from the technicians/engineers to check the number of devices connected to my router. However, they're insisting that I fill out an identity form for full access, which doesn't seem relevant to my technical support needs. It's frustrating because this seems like a basic technical task that should be straightforward to resolve.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
23 Apr 2024, 17:13Good day Prudence T
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Apr 2024, 17:13
Official
Good day Prudence T
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
PT
Prudence T's updateReviewer Update
23 Apr 2024, 17:14 Their chatbot's service has been extremely disappointing.
PT
Prudence T's update23 Apr 2024, 17:14
Reviewer Update
Their chatbot's service has been extremely disappointing.
Vox Telecom's replyOfficial
23 Apr 2024, 19:10Good day Prudence T
Technical support has confirmed that you have been assisted.
Thank you for your reply and positive update.
regards
Vox
Technical support has confirmed that you have been assisted.
Thank you for your reply and positive update.
regards
Vox
Vox Telecom's reply23 Apr 2024, 19:10
Official
Good day Prudence T
Technical support has confirmed that you have been assisted.
Thank you for your reply and positive update.
regards
Vox
Technical support has confirmed that you have been assisted.
Thank you for your reply and positive update.
regards
Vox