DT
Diego T
1 reviews | Active since Apr 2023
13 Apr 2023, 15:54
Swift Invoice But No Service !!!
I been hounding your useless courier for my router and UPS for 2 days now eventually I was told the driver was hijacked in the evening although my delivery was for 8am and 5pm which could have been avoided nobody bothers to update the clients I had to use almost R100 worth of airtime to get this Information yet VOX has already invoice me for a service I'm yet to receive
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Replies (2)
Vox Telecom's replyOfficial
13 Apr 2023, 17:59Good day, Diego.
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will reach out to you to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will reach out to you to assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2023, 17:59
Official
Good day, Diego.
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will reach out to you to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will reach out to you to assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Apr 2023, 11:41Good day, Diego.
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the router and UPS has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the router and UPS has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 Apr 2023, 11:41
Official
Good day, Diego.
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the router and UPS has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the router and UPS has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox