MP
Martin P

1 reviews | Active since May 2018

21 Jul 2021, 21:14

Suspicious rejection with my ID being rejected when I upload it!!

Are you insane? I signed up for a data sim and router. When I upload my ID for Rica purposes I get a persistent message that my ID verification has failed with Home Affairs!! *** has Home Affairs got to do with Rica? I've opened numerous accounts and recently another bank account with no problems. But you tell literally that my ID is non existent......!!! Reading all these reviews I doubt I could ever trust you. You have infuriated me with my ID number being rejected-you're ****ing mental man!!!

There's something about your that does not seem right, it's fishy and very suspect. What are you actually? Rated #43 in telecoms-there's something wrong, very wrong.

You're fancy splash page does not hide the fact that you are an *********** bunch. The trust ratings here are a true reflection of what you are. Man,I seriously just learn to check reviews here before I do things again. What's with your 90 cancellation as well? Who the **** are your to make cancelling your service 90 days??!! You're absolutely delusional. I'll wait until someone contacts me and cancel the order before it gets finalised. You're to ****ing *****.

0
Replies (3)
Vox Telecom
Vox Telecom's reply21 Jul 2021, 22:14
Official
Good day Martin, 

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on HelloPeter.

Kind Regards, 
Vox

MP
Martin P's update22 Jul 2021, 16:15
Reviewer Update
Fixed, but as usual only after a post on Hellopeter
MP
Martin P's update25 Jul 2021, 11:05
Reviewer Update
Okay, so I got delivery of the fixed LTE router and SIM within good time. All is sorted and working fine. Pity one has to use Hellopeter to get results. It's been seamless to set up and working perfectly-thank you